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  1. How do I know that the tickets listed on are authentic?

The tickets you find on our site are either owned by TicketeStore or by another vetted, reputable ticket broker. As a member of the National Association of Ticket Brokers, we stand by every ticket we sell. You'll only find legitimate tickets listed on

  1. How do I contact

Email us at or call (224) 293-2142.

  1. What is your Privacy Policy?

TicketeStore takes your privacy seriously and uses every measure possible to protect information collected on our website. We reserve the right to amend this privacy policy at any time, so please monitor this page frequently. TicketeStore will not sell, rent or share your information collected on this site. All customer information is protected online using industry-leading encryption software. Customers ordering tickets from TicketeStore are asked to provide personal (name, shipping address, etc.) and billing (credit card) information. We use this information in order to send you tickets you purchased, charge your credit card for purchases and contact you regarding your order.

Please contact TicketeStore at (224) 293-2142 with any questions you have regarding this privacy statement.

  1. How do I know that my transaction is secure and that my personal information is protected? ensures a safe, secure customer buying experience. Our website is housed on secure servers with the latest security technology. This means that all of your personal information, including your credit card number, name, and address, cannot be read as the data travels over the Internet. We invite you to shop with confidence of knowing that your personal information is protected at all times.

  1. What types of payment do you accept?

We accept VISA, MasterCard, American Express, and Discover. All prices listed are in U.S. Dollars (USD). The billing address will be verified with your credit card company so you must use the exact address where your statements are sent.

  1. How are my tickets shipped?

Whenever possible, we will ship your tickets electronically. For tickets without electronic delivery, all tickets are shipped via an express shipping service. The tickets will be delivered using the best method. We will inform you of the shipping method and when to expect delivery when your order is confirmed.

  1. How can I track my order? will provide you with package tracking information once your order is shipped.

  1. I purchased tickets from but cannot attend the event. What is your refund/return policy?

There are no refunds, exchanges, or cancellations on any order once it is submitted to us. This policy is in place because when you purchase your tickets we secure and acquire those tickets for you and are not able to recover our costs. Please order tickets only after you are certain you want them.

  1. What if my event is cancelled?

All cancelled events vary in detail, and require unique consideration. Please contact us with any questions (224) 293-2142

  1. What if my event is postponed?

If an event is postponed, the tickets will be honored for the rescheduled event date. New tickets will not need to be issued. As we are not able to recover our costs on the tickets that we acquired for you, we in turn are unable to offer customers refunds on postponed events.

  1. What if my tickets are lost or stolen?

As with cancelled events, contact us with any questions regarding an issue at (224) 293-2142.

  1. I have tickets to sell. Will buy them from me?

If you have tickets to list on our site or would like to sell to us, please contact us via email or call (224) 293-2570 to discuss a proposal.

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Our Guarantee
  • Top of the line Security
  • Live agents on call
  • Lower Ticket Prices
  • Amazing customer service
  • Your tickets will Arrive on time
  • Full refund if event canceled and not rescheduled